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COVID-19/Coronavirus Guidelines

COVID 19 Emergency Plan

COVID 19 SCREENING LOCATIONS: 

-Northwest Medical Clinic 601 SW Regional Airport Blvd

Call ahead screening is required ph. 479-306-7507 8-5 M-F

-Mercy Drive Thru Screening 2090 S. Promenade Blvd Roger

Call ahead screening is required ph. 479-717-7585 

-Washington Regional hotline: 8 a.m.-6 p.m. daily at (479) 463-2055

-Washington Regional Coronavirus Screening Clinic Fayetteville - 3318 N. North Hills Boulevard, Fayetteville, Arkansas. Open 7 days a week 10a.m-10p.m.


Covid-19/Coronavirus Emergency Plan

***Updated with changes 5-14-20


Sick visit policy changes:


1. No walk in sick visits due to the need for pre-screening patients, please call us to advise of your symptoms.


2. Sick visits are available on Monday, Tuesday, Thursday and Friday afternoons only.  Morning visits are reserved for well patients and well labs.  Telemedicine visits are available daily both morning and afternoon.


Patients with illness or possible exposure follow these guidelines:


1. Patients who call in and report they may have been exposed to coronavirus(exposure to someone under investigation or diagnosed with coronavirus) should remain at home and monitor their symptoms including a daily temperature if possible.  There is no testing available for coronavirus in the clinic. Contact us by phone if you need assistance with local testing locations.


See UAMSHealth.com to complete a online screening tool if you are concerned about your symptoms. 


Only if symptoms are emergency level such as severe shortness of breath, or low oxygen levels, you should present to the hospital for evaluation and supportive care.


2. Patients who call in with lower respiratory symptoms(chest symptoms) and report they have fever over 100.4 or have not checked their temperature but do not believe they have been exposed to coronavirus and wish to be evaluated for flu or strep may present to the clinic in the afternoons(Monday, Tuesday, Thursday and Friday) for evaluation but are advised to remain in their car and call us when they arrive to get checked in by phone and remain in their car for curbside testing and evaluation. 

 

3. Patients who arrive at the clinic with upper respiratory symptoms (Head/Nasal congestion) will be asked if they have taken their temperature. They are advised to remain in their car and call us when they arrive to get checked in by phone but remain in their car for curbside testing and evaluation.  


4. Sick notes for patients with fever and respiratory illness who choose to remain at home to reduce exposure to others will be provided for work and school if needed without being seen.  This must be requested by phone at the time of the illness and includes a confirmed fever of 100.4 or greater.



Patient Care and Safety:

 

1. We will are open for patient visits for routine care in the morning and sick care in the afternoon but visits should be limited to the primary patient only and a caregiver if needed.  Additional family members should remain at home or in the car to limit their exposure in the clinic.


2. Patients are encouraged to utilize telehealth options. We are using a simple platform that does not require you to download anything to your phone or computer, but will ask you to authorize use of the camera and microphone. Your link for access will arrive by text message.  Most patient's appointments can be managed by telemedicine. Labs if needed will be scheduled separately. 

 

3. All patients arriving in the clinic are requested to immediately clean their hands with hand cleanser and encouraged to do so again upon leaving the clinic. 


4. Wearing a mask in the clinic is recommended for your safety and we will also do so when providing close contact patient care. 


5. Our exam rooms are cleaned with germicidal cleanser after every patient as per usual protocol but with additional attention to ensure safety from viral and bacterial particles.

 

Community Precautions: 

 

1. Avoid close contact less than 6 feet with other people even when they do not appear to be sick. 

 

2. Avoid large events or gatherings of people. Limit contact with people other than family members in your household. 

 

3. Patients who have immune compromise (under treatment for cancer or other chronic health conditions- Diabetes, Congestive Heart Failure, COPD/Emphysema), should be extra vigilant around others, extra hand washing and avoiding other people as much as possible.

 

4. Patients who take medication for suppression of autoimmune diseases (RA, Crohns, Psoriasis, Ulcerative Colitis) should be extra vigilant around others, extra hand washing and avoiding other people as much as possible.

Learn More

 COVID 19 Isolation: 

For patients with fever, cough and shortness of breath

1. If you have symptoms and were exposed to the virus, remain in contact isolation for 14 days in your home and monitor your symptoms. Your well family members should remain in isolation for 14 days also.

2. If you have symptoms but were not exposed and have not tested positive, remain in contact isolation and monitor your symptoms for 14 days.

3. If you develop severe shortness of breath go to the ER for further evaluation.

4. Patients who have tested positive for COVID 19 should be in quarantine for 14 days including any of their immediate contacts and family members.

Office Schedule

Open Daily Monday, Tuesday, Thursday, Friday 7:30-4:30

Office Visits, Telemedicine, Lab in the morning and Telemedicine and "Call Ahead" Sick Visits in the

7:30 am - 4:30 pm

ReevesMed 1415 E Centerton Blvd

Open Daily Monday, Tuesday, Thursday, Friday 7:30-4:30

Office Visits, Telemedicine, Lab in the morning and Telemedicine and "Call Ahead" Sick Visits in the

7:30 am - 4:30 pm

ReevesMed 1415 E Centerton Blvd

Open Wednesdays 7:30 to noon

Office Visits, Telemedicine Well and Sick visits and Lab

7:30 am - noon

ReevesMed 1415 E Centerton Blvd

Open Wednesdays 7:30 to noon

Office Visits, Telemedicine Well and Sick visits and Lab

7:30 am - noon

ReevesMed 1415 E Centerton Blvd

Closed for 7 Major Federal Holidays

Closed for Office Visits

7:30am - 4:30pm

ReevesMed 1415 E Centerton Blvd

Closed for 7 Major Federal Holidays

Closed for Office Visits

After hours emergency call services are available for a small fee through the after hours line. January 1st, Memorial Day, July 4th, Labor D...

7:30am - 4:30pm

ReevesMed 1415 E Centerton Blvd

Phone services only available

Periodically the doctor must be out of clinic. Phone and portal services are available.

All day

ReevesMed 1415 E Centerton Blvd

Phone services only available

Periodically the doctor must be out of clinic. Phone and portal services are available.

 When Dr. Reeves is out of clinic for conferences, or time off, Phone services are still available by calling the main line, you may need to...

All day

ReevesMed 1415 E Centerton Blvd

About Us

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Our team

We are a small clinic of caring people who choose each day to be there for others.  We hope you see us as partners in your healthcare journey who are doing what we can each day to meet new challenges to the best of our unique abilities.

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Our history

I became interested in medicine in high school.  I started pre-med in college, but after a personal tragedy, I felt I was not able to continue that path.  I  obtained my B.A. in Psychology and Philosophy, and I did what many Bachelor of Arts students do; I got a job in a completely unrelated field, insurance!  After 5 years and 2 very special women mentors, I threw myself back into school and proceeded to work my way toward medical school. My inspiration to keep moving forward during this challenging time came from my grandfather.  He was an Osteopath who completed medical school in his 40's during WWII.  He had lost both eyes to Tuberculosis prior to medical school. My mantra was, "If he can do it without sight, surely, I can." Although my grandfather passed when I was 12, my grandmother was able came to my first white coat ceremony but also passed within the next year.. Ultimately, what seems like many years later, my goal has finally come to pass, I have my own practice and am following in my grandfather's footsteps.  

Welcome!!

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Our mission

To treat the patient, not just symptoms!


Dr Reeves' Internal Medicine training in Primary Care for adults includes most chronic health conditions. 


Special interests include: Rheumatology, Osteopathic Manipulative Therapy, Women's Health, Preventive Healthcare, Leadership in Medicine.

Credentials

Dr. Carolyn Reeves FACOI

Osteopathic Physician

Internal Medicine Board Certified

Hospice and Palliative Care Board Certified

Arkansas and Missouri Medical Licenses

Arkansas Medical Society Board of Trustees 

Training

OSU Internship and Residency Program in Joplin

UNTHSC Texas College of Osteopathic Medicine

University of Texas at Arlington

University or Arkansas in Fayetteville



Expertise

Dr. Reeves has 14 years of experience as a Physician, and has been in practice in Northwest Arkansas for the last 10 years.  She has been recognized within the community for excellence and among her peers for having achieved the designation FACOI: Fellow of Osteopathic Internal Medicine. She was recently re-elected by the physicians of the NWA region to represent us to the Arkansas Medical Society Board of Trustees. 


Special Interests: Medical Education, Primary Care


Goals for NWA Region: Increase Affordable Primary Care Access


Dr Reeves is an approved as a preceptor site for Osteopathic Medical students from ARCOM in Fort Smith, and for Medical Assistant students from PETRA Allied Health.


Continuous commitment to education in medicine ensures patients have been assessed with the current medical standards and treatment recommendations for evidence based medicine.

Contact us with questions

ReevesMed

1415 E Centerton Blvd, Centerton, Arkansas 72719

479-224-1565 Fax 844-758-8644

Hours

Open today

07:30 am – 04:30 pm

Open daily 7:30-4:30, Wednesday 7:30-noon

Sick Visits daily via Telemedicine


Closed for lunch from 11:45-12:45